当产品在欧盟和英国被抽查下架时，食品和商品安全问题会收到绩效通知，显示产品被下架，市场撤出，或者召回。 申诉经常会遇到如下邮件：
Hello from Amazon Selling Partner Support,
We see that your facing issue with the ASIN:XXX.
We inform you that the ASIN9P is restricted under Product removal re by German authority.
We see that your provided document does not met criteria. Hence, we ask you to provide required documents with this below criteria.
The letter of compliance must be a statement explaining how current or incoming inventory is not subject to recall and is compliant with all regulatory standards.
Your letter of compliance must also include the following information:
1. Must be from the manufacturer, on the manufacturer's letterhead, and signed by a relevant manufacturer stakeholder.
2. A brief statement of one to two sentences stating the reason for the recall.
3. Identification of the ASIN and product name re for reinstatement.
4. Must be submitted in PDF or Word document format.
Once we receive your letter, we will redirect it to the appropriate team. They will investigate your request and we will contact you with their decision.
[attach]295831[/attach]
核心要点：
（2）产品本身（灯具）的图片，显示强制性标记，包括其电气额定值数据和其他指定信息（USB 端口的电气规格详细信息）;可以联系制造商的单一邮政地址。
（3）灯的图片，包括制造商的名称或商标 - 请注意，产品本身的品牌与包装之间存在不匹配。